About Us

Terms and Conditions

Welcome to Journeys Auto Repair. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and facilities. By booking a service, visiting our shop, or using our website, you agree to abide by these Terms.

Services Offered
Journeys Auto Repair provides a range of vehicle maintenance and repair services, including but not limited to oil changes, diagnostics, brake repair, engine work, and scheduled maintenance. All services are subject to availability and may vary by location or technician.

Appointments & Estimates
• Booking: Appointments can be made online, by phone, or in person. All appointments are subject to confirmation.
• Estimates: Any price quote provided before service is an estimate only. Additional issues may be discovered during service that could affect final costs.
• Cancellations: We kindly request at least 24 hoursʼ notice for cancellations or rescheduling.

Payment Terms
• Accepted Methods: We accept major credit/debit cards and cash.
• Due Date: Payment is due in full upon completion of services unless otherwise agreed in writing.
• Non-Payment: Failure to pay may result in the withholding of your vehicle until payment is received, as permitted by local law.

Customer Responsibilities
• Ensure the vehicle is accessible and in a safe condition for inspection or service.
• Remove any personal belongings before dropping off your vehicle.
• Inform our team of any known issues or past repairs to help ensure accurate diagnostics.

Warranty & Liability
• Service Warranty: We offer a limited warranty on certain parts and labor. Specific details will be provided at the time of service.
• Exclusions: We are not responsible for pre-existing conditions or damage resulting from misuse, neglect, or aftermarket modifications.
• Limitation of Liability: To the fullest extent permitted by law, Journeys Auto Repair will not be liable for any indirect, incidental, or consequential damages.